Drop-In and Line

If you require immediate support, please consider contacting the Montreal Sexual Assault Centre at +1 888-933-9007 or texting Crisis Text Line by texting HOME to 741741. Please reach out to dial@sacomss.org if you have any questions or concerns.

UPDATE (February 4th, 2023): DIAL is currently accepting volunteer applications for our Winter 2023 training! You can apply here, and please see details below.

You can call DIAL at 438-943-4855. Updated weekly hours can be found on our homepage under the section “DIAL (Drop-in and Line)“.

DIAL operates a confidential, non-judgemental sexual assault helpline and drop-in service (drop-in space currently closed), providing listening and non-directional support to survivors and their allies. DIAL is open to the public and free-of-charge. Currently, we can only guarantee services in English, although some volunteers can speak French. We can provide information about other Montreal services, including sexual health clinics, counselling services, and sexual rights organizations if desired.

General Hours:

DIAL services are typically provided Monday – Sunday between 12PM – 12AM, though exact hours vary by week. Detailed hours (updated weekly) can be found on the homepage, on our Facebook, or on our Instagram . Due to Covid-19, SACOMSS phone services are currently running with limited and irregular hours.

What To Expect When You Call the Phone Line

When you call our number, a volunteer (if one is available) will pick up. Talk to them about whatever is on your mind: we’re here to listen. You can ask questions about SACOMSS services, ask for information about other organizations in Montreal, or simply talk. You will guide the conversation and our volunteers are there to listen and provide support to you as a survivor or ally.

How Do I Get Involved?

DIAL is recruiting new volunteers for our Winter 2023 Training!

To apply, please fill out the form below, before February 12 at 11:59 PM EST (but the sooner you send it in, the better!). If you are selected for an interview, you will be contacted by email.


In line with our mandate, we recognize that experiencing marginalization and structural injustice often brings both challenges and valuable perspectives. Black people, Indigenous people, people of colour, people with disabilities, two-spirited and queer people, trans people, and other candidates who experience marginalization are strongly encouraged to apply. Volunteering is open to all genders. We are committed to fostering a volunteer base that reflects the diversity of those who access our service.

Some other things to keep in mind:

  • Volunteers should be proficient in English.
  • We welcome applicants from beyond the McGill community!
  • Interviews will take place over Zoom starting February 15 and should last approximately 20 minutes.
  • Training will last between 35 and 40 hours between February 23 and April 09, 2023 (tentative). Training sessions will be held half on Zoom and half in person.
  • We deal with heavy, potentially triggering topics, including but not limited to racism, sexism, domestic violence, homophobia, transphobia, and suicide. To the best of our abilities, we provide a supportive environment for volunteers. If you have any questions or concerns, feel free to contact the training coordinators at sacomssdialtraining@gmail.com.
  • DIAL volunteers are expected to shift for 3 hours/week during the school year
  • Volunteers are expected to shift AND participate in the running of SACOMSS as a service. This includes going to weekly, monthly, and quarterly meetings. Volunteers are also encouraged to create and lead their own special projects and run for paid positions.
  • We also encourage French speaking folks to apply as we would like to provide services in French. Depending on interest, there will be an added optional training session in April that covers how to take calls in French.

Please note that all DIAL volunteers are confidential and that you will be required to maintain confidentiality throughout the interview and training process.
We look forward to your application!