Resources

HELPLINES

SEXUAL ASSAULT SPECIFIC

Montreal Sexual Assault Centre (CVASM): 514-934-4504 (crisis line)

  • Bilingual, French guaranteed
  • Supposed to be for everyone
  • 8AM-midnight every day
  • Toll free 24/7 helpline: 1-888-933-9007

DOMESTIC VIOLENCE/SHELTER

SOS Conjugal Violence: 1-800-363-9010 or  524-873-9010

  • Help line, referral line
  • Bilingual
  • 24/7
  • Free listening, evaluation, and referral service for counselling and shelter

GENERAL

Tel-Aide: 514-935-1101

  • Bilingual
  • Free, 24/7
  • Confidential & anonymous
  • Not particularly targeted: websites lists many possible topics – addiction, abuse and intimidation, domestic violence, emotional distress, loneliness, stress at work, etc.

Tel-Écoute (FRENCH ONLY): 514-493-4484

    • For all aged 18 and over
    • 10am to 10pm, 365 days a year
    • Confidential, anonymous
    • Online service: email tel_ecoute@hotmail.com

Crisis Text Line: Text ‘CONNECT’ to 686-868

  • Free and confidential
  • Texters connected to crisis counsellors
  • Active listening, collaborative problem-solving, information
  • 24/7

MENTAL HEALTH SPECIFIC

Suicide Action Montreal: 1-866-277-3553

  • Bilingual
  • Free, 24/7
  • Also offer a follow-up service: “a permanent crisis worker may initiate safety follow-up calls for some callers”

Écoute Entraide (FRENCH ONLY): 514-278-2130/1-844-294-2130

  • Free
  • 7 days a week, from 8am to midnight
  • Anonymous & confidential

LGBTQIA2S+

Centre for Gender Advocacy Peer Support Line: 514-848-2424 x7880

  • Mon-Fri, 10am-5pm
  • Free, confidential, non-judgemental
  • Provide active listening and referrals

Trans Lifeline: 877-330-6366

  • For trans and questioning callers
  • Peer support, crisis counselling, resource referrals
  • Offers microgrants for name
  • Operators all trans-identified
  • 10am-4am everyday (operators often available during off-hours)

Interligne (Formerly Gai Écoute): 514-866-0103 Toll-free/Text messaging: 1-888-505-1010

  • Bilingual
  • For anyone who is concerned with sexual orientation or gender identity
    • Website lists a lot of possible concerns, including gender identity, sexual orientation, and transphobia, but also parenting.
  • Free, anonymous, confidential
  • 24/7
  • Also have a chatting service that can be accessed through the website: gaiecoute.org
  • Also have an email support service: aide@gaiecoute.org

Project 10: 514-989-4585

  • For people aged 14-25 “and the wider community”
  • Peer support, crisis counselling, information and referrals
  • Tuesday – Thursday: 12PM-6PM
  • Have a “Trans Health Database” of physicians, therapists, etc. who are willing to work with trans people in a non-judgmental way
  • Also have a drop-in service
    • “Open, semi-structured group facilitated by staff and interns”

YOUTH

Tel-Jeunes: Phone: 1-800-263-2266, Text Message Helpline: 514 600-1002

    • Bilingual
    • For people aged 5-20, in Quebec
    • Free, 24/7
    • Confidential, professional
    • Other forms of support: forum and email
    • A chat at service also appears at the bottom of the webpage when a counsellor is available

Kids Help Phone (Jeunesse J’écoute): 1-800-668-6868

  • Bilingual
  • For people under 20
  • Free, 24/7
  • Non-judgmental, anonymous & confidential
  • Also have an online support service where you can post a question and a counsellor will answer it. (kidshelpphone.ca under “Ask us online”)

Project 10: 514-989-4585

  • For people aged 14-25 
  • Peer support, crisis counselling, information and referrals
  • Tuesday-Thursday, noon-6PM
  • Have a “Trans Health Database” of physicians, therapists, etc. who are willing to work with trans* people in a non-judgmental way.
  • Also have a drop-in service

OTHER

Face a Face: 514-934-4546

  • Bilingual
  • Referrals and listening service
  • Geared towards supporting people dealing with homelessness

Tel-Aînés (FRENCH ONLY): 514-353-2463

  • Free, anonymous, confidential
  • 7 days a week, 10am to 10pm
  • Referrals
  • Also offer a “follow-up” service: a volunteer calls the person on a regular basis to support and listen and generally check in

Ligne Parents (FRENCH ONLY): 1-800-361-5085

  • Free and confidential, 24/7
  • Available to parents of children aged 0-20 residing in Quebec
  • Non-judgemental support line for general questions or for crisis situations