HELPLINES
SEXUAL ASSAULT SPECIFIC
Montreal Sexual Assault Centre (CVASM): 514-934-4504 (crisis line)
- Bilingual, French guaranteed
- Supposed to be for everyone
- 8AM-midnight every day
- Toll free 24/7 helpline: 1-888-933-9007
DOMESTIC VIOLENCE/SHELTER
SOS Conjugal Violence: 1-800-363-9010 or 524-873-9010
- Help line, referral line
- Bilingual
- 24/7
- Free listening, evaluation, and referral service for counselling and shelter
GENERAL
Tel-Aide: 514-935-1101
- Bilingual
- Free, 24/7
- Confidential & anonymous
- Not particularly targeted: websites lists many possible topics – addiction, abuse and intimidation, domestic violence, emotional distress, loneliness, stress at work, etc.
Tel-Écoute (FRENCH ONLY): 514-493-4484
- For all aged 18 and over
- 10am to 10pm, 365 days a year
- Confidential, anonymous
- Online service: email tel_ecoute@hotmail.com
Crisis Text Line: Text ‘CONNECT’ to 686-868
- Free and confidential
- Texters connected to crisis counsellors
- Active listening, collaborative problem-solving, information
- 24/7
MENTAL HEALTH SPECIFIC
Suicide Action Montreal: 1-866-277-3553
- Bilingual
- Free, 24/7
- Also offer a follow-up service: “a permanent crisis worker may initiate safety follow-up calls for some callers”
Écoute Entraide (FRENCH ONLY): 514-278-2130/1-844-294-2130
- Free
- 7 days a week, from 8am to midnight
- Anonymous & confidential
LGBTQIA2S+
Centre for Gender Advocacy Peer Support Line: 514-848-2424 x7880
- Mon-Fri, 10am-5pm
- Free, confidential, non-judgemental
- Provide active listening and referrals
Trans Lifeline: 877-330-6366
- For trans and questioning callers
- Peer support, crisis counselling, resource referrals
- Offers microgrants for name
- Operators all trans-identified
- 10am-4am everyday (operators often available during off-hours)
Interligne (Formerly Gai Écoute): 514-866-0103 Toll-free/Text messaging: 1-888-505-1010
- Bilingual
- For anyone who is concerned with sexual orientation or gender identity
- Website lists a lot of possible concerns, including gender identity, sexual orientation, and transphobia, but also parenting.
- Free, anonymous, confidential
- 24/7
- Also have a chatting service that can be accessed through the website: gaiecoute.org
- Also have an email support service: aide@gaiecoute.org
Project 10: 514-989-4585
- For people aged 14-25 “and the wider community”
- Peer support, crisis counselling, information and referrals
- Tuesday – Thursday: 12PM-6PM
- Have a “Trans Health Database” of physicians, therapists, etc. who are willing to work with trans people in a non-judgmental way
- Also have a drop-in service
- “Open, semi-structured group facilitated by staff and interns”
YOUTH
Tel-Jeunes: Phone: 1-800-263-2266, Text Message Helpline: 514 600-1002
- Bilingual
- For people aged 5-20, in Quebec
- Free, 24/7
- Confidential, professional
- Other forms of support: forum and email
- A chat at service also appears at the bottom of the webpage when a counsellor is available
Kids Help Phone (Jeunesse J’écoute): 1-800-668-6868
- Bilingual
- For people under 20
- Free, 24/7
- Non-judgmental, anonymous & confidential
- Also have an online support service where you can post a question and a counsellor will answer it. (kidshelpphone.ca under “Ask us online”)
Project 10: 514-989-4585
- For people aged 14-25
- Peer support, crisis counselling, information and referrals
- Tuesday-Thursday, noon-6PM
- Have a “Trans Health Database” of physicians, therapists, etc. who are willing to work with trans* people in a non-judgmental way.
- Also have a drop-in service
OTHER
Face a Face: 514-934-4546
- Bilingual
- Referrals and listening service
- Geared towards supporting people dealing with homelessness
Tel-Aînés (FRENCH ONLY): 514-353-2463
- Free, anonymous, confidential
- 7 days a week, 10am to 10pm
- Referrals
- Also offer a “follow-up” service: a volunteer calls the person on a regular basis to support and listen and generally check in
Ligne Parents (FRENCH ONLY): 1-800-361-5085
- Free and confidential, 24/7
- Available to parents of children aged 0-20 residing in Quebec
- Non-judgemental support line for general questions or for crisis situations
